Facilities Management (FM) is the day-to-day operations necessary to ensure a physical environment supports an organization’s needs and core function.
It can also be defined as an organizational function which integrates people, place and processes within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. - ISO Standards (ISO 41001)
Integrated facilities management is the unification of all facility management contracts and internal strategies under one system and management team. The consolidation simplifies day-to-day operational management and creates better oversight, communication, and efficiency. It’s often the final step in the organic growth of an organization’s facilities management structure.
Taking an integrated approach to managing your facility means fewer contracts, teams, and resources to juggle, as well as a bird’s-eye view of all facility management-related tasks. Having an expert team take care of your facility management tasks means your team can focus on core strategic priorities that will move your business forward.
When you leverage the power of a single, self-delivering provider through IFM, the incremental improvements can be endlessly accumulated and compounded.
FM ensures that the places where we work, play, learn or live are safe, comfortable, sustainable, and efficient. It contributes to an organization’s strategy and bottom line in several ways, including:
• Contributes to operational efficiencies
• Plan and deliver infrastructure needs to support productivity
• Manage risks including those to facilities, employees, suppliers and business reputation
• Mitigate and reduce environmental impact
• Promote sustainable tactics for long-term cost management
• Leverage technological solutions
• Mitigate and overcome effects of natural disasters
• Guarantee compliance
• Leverage security
Finance & Business
Leadership & Strategy
Performance & Quality
Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility.
Supervising teams of staff across different divisions
Ensuring that basic facilities are well-maintained and conducting proactive maintenance
Dealing with emergencies as they arise
Ensuring that facilities meet compliance standards and government regulations
Planning for the future by forecasting the facility’s upcoming needs and requirements
Overseeing any renovations, refurbishments, and building projects
Helping with office relocations
Ensuring employee and facility safety
Drafting maintenance reports
Fostering a professional working environment.
Time and cost savings
Leverage on expertise
Soft FM focuses on tasks performed by people such as custodial services, lease accounting, catering, security, cleaning, and groundskeeping.
Work order response time
Backlog of deferred work orders
Planned maintenance completion rate
Energy Use Intensity (EUI)
Water Use Intensity
Actual Facilities Costs vs Budgets
GSF/person (office space)
Customer Satisfaction (% satisfied)
We apply the best industry practices and standards to achieve continuous improvement.
Our recommendations will always be in your best interest.
We are solution-focused, and we use data to inform our decisions for long term success.
We work collaboratively with our clients, valuing positive relationships above all else.
We guarantee highest level of customer satisfaction.
We offer customized solutions to fit client needs.
We have a talented, agile and motivated team that is ready to meet and exceed customer expectations.
Our services are cost-effective and time-efficient.
We leverage on technology through our home-grown Facilities Management Software