Based on the terms of the lease, we diligently administer service level agreements for all operating expenses for a property. With proper planning and budgeting, we avoid wastage and only spend on essential services. We have stringent financial controls that ensure that there are no budget over-runs and end-of month audits are conducted and reports shared with the property owners. Procurement of services is done above board to ensure quality is maintained while achieving cost saving. Maintenance planning, building inspections, daily checks of equipment and analysis of utilities are some of the strategies we employ in service charge management.